What is a USAOPM Trust Report?


In today's marketplace, the average business can post a few positive reviews and create a company website with very little effort.


How do you know if the Property Manager you have selected is trustworthy?


USAOPM helps combat fraud and fake reviews by doing it's own independent research and releasing a trust report on it's findings for businesses in the Property Manager industry, similar to a Property Manager report card.

USAOPM trust reports allow past, current and potential customers to read reviews of past experiences, check for a valid business license and verify the phone numbers and business addresses that are registered with the state in case a dispute arises.

Accredited by USAOPM Status

If a Property Manager has a status of accredited on their trust report, the company listed on the trust report has had their website, business license, address and customer phone number verified and confirmed by USAOPM using a combination of government and private third-party databases. Although a business's status can change, this is the most reliable way to confirm this information.

The United States Association of Property Managers only recommends doing business with a Property Manager if they display the USAOPM “Trusted” seal on their website.

Not Accredited by USAOPM Status

If a Property Manager has a status of Not Accredited by USAOPM on their trust report, it simply means the company listed on the trust report has NOT had their website, business license, address and customer phone number verified by USAOPM.

This status should in no way express or imply that USAOPM believes that the company listed on the trust report is a fraud or that any of their information or licenses are not valid. This status only means that USAOPM has not yet had a chance to review the company listed in the report.
If the business has submitted a membership application and it was rejected for any reason, this status will also display.

Please keep in mind that the information we provide should not be considered reliable as much of it is submitted by previous customers and users and many businesses do not feel the need to provide information to reporting agencies like USAOPM. As a result all information provided should simply be used as an unreliable reference. Consumers should confirm all information with the business itself before making any decisions.